Sales Policy

Effective Date: January 10, 2025

At ZitoStroller, we are committed to providing high-quality baby strollers and exceptional customer service. This Sales Policy outlines the terms and conditions that apply to all sales made through our website. By purchasing from ZitoStroller, you agree to the following terms.

1. Pricing and Product Information
   All prices listed on our website are in U.S. dollars and are subject to change without notice. We make every effort to ensure that product information, including descriptions, prices, and availability, is accurate at the time of posting. However, we cannot guarantee that there will be no errors or omissions, and ZitoStroller reserves the right to correct any pricing or product details at any time.

2. Order Processing
   When you place an order, you will receive an order confirmation email. Please review the details in this email to ensure everything is correct. Once your order is processed and shipped, you will receive a shipping confirmation with tracking information. Please note that all orders are subject to verification and approval before being shipped.

3. Payment Methods
   ZitoStroller accepts a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express, Discover) and other secure online payment methods such as PayPal. Payment is due at the time of purchase, and the full amount will be charged to your payment method upon order confirmation.

4. Shipping and Delivery
   Shipping costs are calculated at checkout based on the delivery address and selected shipping method. We offer standard and expedited shipping options within the United States. Delivery times may vary depending on your location and the shipping service chosen. Please note that ZitoStroller is not responsible for any delays caused by third-party shipping carriers or unforeseen circumstances.

5. Sales Tax
   Sales tax will be applied to orders based on the applicable state and local tax rates. The final sales tax amount will be calculated at checkout before completing your order.

6. Discounts and Promotions
   ZitoStroller may offer discounts, promotions, or special offers from time to time. These offers are subject to the terms and conditions specified at the time of the promotion. Promotional codes must be applied at checkout to receive the discount. Discounts and promotions cannot be applied retroactively to previous orders.

7. Order Cancellations
   Orders can only be canceled if they have not yet been processed or shipped. To request an order cancellation, please contact our customer support team immediately at contact@zitostroller.com or (315) 768-1205. Once an order has been shipped, it cannot be canceled, but you may return the item following our Refund and Returns Policy.

8. Returns and Refunds
   We offer a 30-day return policy for unused and unopened products. Please refer to our Refund and Returns Policy for full details on how to initiate a return and receive a refund. If the product is damaged or defective, we will cover the return shipping cost and issue a full refund or replacement.

9. Sales Restrictions
   ZitoStroller reserves the right to refuse or cancel any order at our discretion, including orders that are believed to be fraudulent or for any reason that violates our Terms and Conditions. We also reserve the right to limit the quantity of items purchased in a single order or by a single customer.

10. International Orders
    Currently, ZitoStroller only ships to addresses within the United States. For international shipping inquiries, please contact our customer service team to inquire about availability and shipping options.

11. Customer Responsibility
    By placing an order, you agree to provide accurate and complete information, including billing and shipping details. You are responsible for any incorrect information that may delay your order or cause delivery issues.

12. Changes to Sales Policy
    ZitoStroller reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about any updates.

13. Contact Information
    If you have any questions or concerns regarding our Sales Policy, please feel free to contact us:
    Email: contact@zitostroller.com
    Phone: (315) 768-1205
    Address: 62 Main St #APT 15, New York Mills, NY 13417

By making a purchase from ZitoStroller, you acknowledge that you have read, understood, and agreed to the terms outlined in this Sales Policy.